In one way or another, even if you have been using Windows for a considerable amount of time now, there will be times that you will encounter issues that are beyond your level of capability.
It may be cryptic errors that one needs a solution for on their Windows 11 or 10 PC or just general hitches that cause your software to slow down or even just simple questions on how to manage your PC better.
How to get help on your Windows PC easily
As mentioned above there are several avenues of seeking help on Windows issues depending on the person and type of problem faced.
Here are three efficient strategies which can help you deal with almost any problem or component of your Windows PC.
1. Get Help App on the Windows
There is a Windows application called Get Help available for your Windows PC that can address your Windows concerns, identify possible problems and, if needed, provide you with Microsoft support.
On your PC you can directly search for ‘Get Help’ in the help and support section of your operating system. When You enter the app, just type your query in the text box and press enter button. Additional steps and articles with more information regarding your problem will be suggested in the app.
Apart from providing basics, the Get Help app is able to run several Windows troubleshooters. For instance, you can directly search Bluetooth Troubleshooter in the search box to find solutions to the most common Bluetooth issues affecting Windows computers.
It will also ask for the user’s permission to perform automatic tests on the application every 30 minutes. Press Yes to proceed with the operation and click on instructions in order to finish.
In case you are not satisfied with the answer given then you need to click the ‘Contact Support’ button to directly speak to a Microsoft support executive. Please bear in mind that the Microsoft agents’ presence may differ, and you may have to wait for some time
2. When Need assistance, Help Button in the App
Are you stuck on some app or program installed on your Windows computer? You can apply to that program’s help or support, usually, accessible within the program or application.
Every application and software comes with a built-in help system which is usually invoked with a shortcut key or with some key combination.
This section contains a guide, help and tips for that particular program and where possible, Errare humanum est.
For instance, in case you are facing some problem with Microsoft Edge or Google Chrome, you can simply press the F1 that redirects to the Help Center page of the respective software.
3. Either by typing www.windows.com/help or by asking the Windows question in the Microsoft Community
The above methods may not be useful if you are locked out of your Windows PC or in case of problems that stop access to the operating system.
You can go to the Windows help & learning page which has sections you either search through or click on to get answers to your questions.
You can also go to Microsoft Support Community where you get information on FAQs, help topics and newsgroups.
Start by doing keyword searches to dictate whether persons have already addressed the problem in the forums and check whether some seasoned partners have posted working solutions.
If not, Sign in with Microsoft account and create your questions within the forums. Then, wait for Microsoft technicians, independent advisors and you other users like you to help you out with this problem.
Having PC’s Specs at Your Fingertips for Good Support
You may be required to share your PC’s hardware and/or software details should you be looking for help online or speaking to a Microsoft assistant.
All the necessary specifications can be found in the Settings, further, System, and at the last one – About section.
Of course, the other way is to use the model number of your laptop and enter it to search for the necessary information on the manufacturer’s site.
Getting the Right Help
Here are some of the methods you can follow in order to search for help regarding the problems of Windows.
Of course, if Microsoft’s Get Help app may be enough for overcoming most issues, it is good to have several extra tools in one’s arsenal.
If nothing else helps, though, one can always download a free remote desktop application and call a friend or tech support.
FAQs:
Q: Get Help is a Windows program and you would like to know how to shut it down:
Ans: Perform the command “Get-AppxPackage *Microsoft. GetHelp* -AllUsers | Remove-AppxPackage” on the Windows terminal with administrator privilege to uninstall the app on the Windows PC. In case this happens you can always reinstall from the Windows Store.
Q: How to get the F1 help key turned off?
Ans: If you like, you can disable the F1 help using the registry, but we do not suggest it. It is convenient if you need help within the framework of the application, as it will save the time that you would spend to find a solution on your own.
